Refund and Returns Policy
Refund and Returns Policy
14-Day Return Policy
Eligible items can be returned/exchanged within 14 days of delivery if:
• Unused/unworn with original tags
• Original undamaged packaging
• All components included
Refund Processing
• Standard: 10-14 business days
• PayPal: 14-28 days (bank-dependent)
• Issued to original payment method
Return Shipping
• Customer pays return shipping/import fees
• Tracking number mandatory
How to Return
- 1.Email DiMer@bagsbits.com for authorization
- 2.Ship to provided address (include order details)
- 3.Refund issued after inspection
Non-Returnable Items
• Custom/special orders
• Used/incomplete items
Refund Problems?
• Check with payment provider first
• Contact us if unresolved after 30 days
Support
Email contact@toyplanning.com