Refund and Returns Policy

Refund and Returns Policy

14-Day Return Policy​

Eligible items can be returned/exchanged within 14 days of delivery if:

• Unused/unworn with original tags

• Original undamaged packaging

• All components included

​Refund Processing​

• Standard: 10-14 business days

• PayPal: 14-28 days (bank-dependent)

• Issued to original payment method

​Return Shipping​

• Customer pays return shipping/import fees

• Tracking number mandatory

​How to Return​

  1. 1.Email DiMer@bagsbits.com for authorization
  2. 2.Ship to provided address (include order details)
  3. 3.Refund issued after inspection

​Non-Returnable Items​

• Custom/special orders

• Used/incomplete items

​Refund Problems?​

• Check with payment provider first

• Contact us if unresolved after 30 days

​Support​

Email contact@toyplanning.com